Privacy Policy — acemail

Template notice: This policy is a starting template provided with the software. acemail is responsible for reviewing and adapting it with qualified legal counsel before relying on it. It is not legal advice.

This Privacy Policy explains how acemail ("we", "us") handles information in connection with acemail (the "Service").

1. Information we process

Account data — the email address and password used to sign in.
Mail configuration — the SMTP/IMAP settings you provide, stored encrypted at rest.
Sending data — recipients, subjects, message content, personalization values, and delivery status recorded for each send.
Operational data — logs needed to operate and secure the Service.

2. How we use it

We process this information solely to provide the Service: to send the emails you compose, save copies to your mailbox, record your send history, and support deliverability features such as bounce and complaint suppression.

3. Sending through your own mailbox

Emails are delivered through the mailbox you connect. Message content and delivery are also subject to your mailbox provider's terms and privacy practices.

4. Data retention

Send records and contacts are retained until you delete them or your deployment is decommissioned. Suppression entries are retained to honor unsubscribe and bounce handling.

5. Security

Mailbox credentials are encrypted at rest, access is authenticated, and stored passwords are never returned by the application. No system is perfectly secure, but we take reasonable measures to protect your data.

6. Your choices

Recipients may unsubscribe via the link in applicable emails, which adds them to the suppression list. For requests regarding your own account data, contact us below.

7. Contact

Questions about this policy? Use the contact page.